By 10am the plan is in the notes. On your board, it's still a guess.
Your clinicians already write the plan in every entry: who's for home, what they're waiting on, who needs a referral to specialty. Synergy understands the notes and tells your flow team where the beds are coming from.
Built for UK acute and general medicine
Flow teams spend the morning chasing answers that are already written down.
You build the picture by ringing the wards, reading the whiteboard and working through the handover sheet. By the time it comes together it's already out of date, and most of it was sitting in the notes all along.
The morning round
Discharge coordinators and managers walk the wards, ask the nurse in charge and the clinicians, and read the paper and electronic whiteboards, then copy it all into a spreadsheet. The plan is already there in the notes.
Yesterday's numbers
Capacity reports show the hospital as it was at midnight, not as it is at 11am when you're trying to make beds.
Demand you can't see yet
Likely admissions, pending scans and bed needs stay buried in the notes until they land on the floor.
"Home if bloods are clear"
A conditional discharge can sit unread for hours. That's a bed you could have turned around before lunch.
Synergy reads the notes and pulls out what flow needs to know.
It sits alongside the clinical record and covers the wards it's connected to. No new forms, no extra clicks, and clinicians document exactly as they do now.
Reads the notes
Synergy reads ward documentation as it's written, across the bays and specialties it's set up for, with no change to clinical workflow.
Works out the plan
It picks up what each entry means for flow: a likely admission, what a patient is waiting on, a referral made, or a discharge being planned.
Makes it usable
Each entry becomes a dated record, tied to the right patient and bed, in a form your other systems can pick up.
Puts it on the board
Those entries feed your site board with discharges, delays, pending results and expected admissions, kept current through the day.
One view of every ward's discharges, delays and admissions.
Instead of a report built by hand overnight, the board reflects what's been documented across the unit and updates as the notes change.
What Synergy reads from the record.
The discharges, referrals, pending results and likely admissions Synergy picks out of the notes, all in one place.
Likely admissions
See which patients are heading for a bed before the formal request lands, so you can plan capacity earlier.
Discharge readiness
Know who's ready to go home, who's nearly there, and what's holding each one up.
Bed demand
Work out the beds you'll need over the next few hours from what's actually been documented, not last week's average.
Pending investigations
Keep track of the bloods, scans and results a decision is waiting on, ward by ward.
Specialty referrals
See every referral as it's documented, and which ones are still waiting for a reply.
Delays and bottlenecks
Spot where the day is getting stuck, and why, while there's still time to do something about it.
Synergy reads what clinicians have already written and shows the flow team where discharges, delays and beds stand across the site. It helps you run the site; clinical decisions stay with your clinicians.
No extra data entry
It reads the notes your teams already write. Nobody fills in another field, and clinicians work exactly as before.
Every ward, one place
Site, flow and bed management see the same picture across the unit instead of piecing it together by phone.
Updated through the day
As the notes change, so does the board, so what's in front of you reflects the unit now, not at midnight.
Designed for procurement, IG and clinical-safety review.
Operational, with the clinical-safety, data-protection and interoperability work a Trust's review will look for.
Clinical safety
Clinical risk is managed in line with DCB0129, with a named Clinical Safety Officer, a Clinical Safety Case Report and a live hazard log. We supply the artefacts your organisation needs for its own DCB0160 deployment assurance.
Operational, not a medical device
Synergy informs capacity and flow. It doesn't diagnose, treat, monitor or make clinical decisions, so we've assessed it as falling outside the definition of a medical device under UK MDR 2002, and clinical judgement stays entirely with your clinicians.
Data protection and residency
Built to UK GDPR and the Data Protection Act 2018. All patient-identifiable data is hosted and processed in the UK. We act as processor under the Trust's instructions and provide a pre-completed DPIA pack.
Security and governance
Designed to meet the Data Security and Protection Toolkit and Cyber Essentials controls, with information security managed under ISO/IEC 27001-aligned practices and the Caldicott principles.
Interoperability
Integrates over FHIR UK Core and HL7, uses the NHS Number as the primary identifier, and exchanges securely via MESH. Designed to work with the EPRs Trusts already run.
Designed against DTAC
Developed against the NHS Digital Technology Assessment Criteria across clinical safety, data protection, technical security, interoperability and usability, with the evidence prepared for your assessment.
The assurance claims on this page are versioned and backed by documentation in our Trust Centre pack. Request the Trust Centre pack →
See it running against a ward you know.
Book a 30-minute walkthrough. Bring a ward you manage and we'll show you what Synergy reads from its notes, and how it would sit on your site board.